








PROMIS London
Verified Center
This provider's information has been quality-checked by Recovery.com's Research Team for accuracy and completeness, including center verification through appropriate third-party organizations.
Treatment Focus
This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.
Primary Level of Care
Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.
Treatment Focus
This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.
Primary Level of Care
Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.
Private Pay
You pay directly for treatment out of pocket. This approach can offer enhanced privacy and flexibility, without involving insurance. Exact costs vary based on program and length of stay. Contact the center for specific details.
PROMIS London
PROMIS London
About PROMIS London
Since 1986, PROMIS has helped clients recover from the challenges of mental health, substance addiction, behavioural health, and eating disorders. Qualified clinicians and therapists deliver a range of services including residential primary treatment, detox, individual therapy, family therapy, and aftercare. Their small staff-to-client ratio and flexible lengths of stay—a minimum of 1 week—ensure clients get the attention and bespoke care they need.
Make Progress with Personalized, Comprehensive Care
PROMIS’ compassionate professionals are trusted allies clients can count on. Their integrated team includes doctors, nurses, psychiatrists, psychologists, therapists, and support staff, blending diverse expertise to provide comprehensive care. They provide medically assisted detox that alleviates physical and psychological withdrawal symptoms with 24/7 support. Treatments are highly personalized, combining evidence-based approaches like cognitive behavioural therapy (CBT), dialectical behaviour therapy (DBT), and eye movement therapy (EMDR) with holistic therapies such as art therapy, somatic experiencing, and life coaching. Clients benefit from daily one-to-one therapy sessions, ensuring continuous progress and tailored support, with expert clinicians also offering medication management.
Develop Lasting Strategies for Eating Disorder Recovery
PROMIS provides comprehensive care for clients seeking to reclaim their lives from eating disorders, such as binge eating, anorexia nervosa, and bulimia nervosa. They combine psychological interventions, nutritional guidance from on-site nutritionists, and medical monitoring to create a personalized treatment plan. Their approach includes cognitive behavioural therapy (CBT), which helps clients identify and restructure distorted thoughts, face anxiety-provoking situations, and develop critical coping skills.
Find Continued Support with 12-Month Aftercare
People in recovery are at their most vulnerable during their first year after treatment, which is why PROMIS has a 12-month aftercare programme. Included as part of this ‘continuous recovery’ programme, clients can attend therapy for 24 days over a 12-month period.
Thrive in Peace Amidst Urban Energy
PROMIS London is a quiet Mews house in South Kensington where world-class therapy meets cultural richness and accessibility. Their 9-bed home provides each client a private room or suite with plenty of personal space, including a flat-screen TV. Gourmet chefs serve fresh and nourishing food, and can accommodate dietary preferences. Clients enjoy a nearby private gym and spa facilities, and proximity to London's major attractions, museums, and business hub. PROMIS also offers immediate admission to take away the burden of waiting for recovery, and pick-up services all over the United Kingdom.

Highlights from the Center
Highlights
These highlights are provided by and paid for by the center.
Customized Treatment Plans
Licensed for Both Addiction & Mental Health
Trauma-Informed Care
Tech Friendly
Center Overview
Treatment Focus
This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

Pricing and Program Length
Estimated Center Costs
The cost listed here (£7,000 / week), is an estimate of program cost. Center price can vary based on program and length of stay. Contact the center for more information. Recovery.com strives for price transparency so you can make an informed decision.




Recovery.com Verified Listing
Recovery.com verified that the name, location, contact information and license to operate for this treatment provider are valid and up-to-date.

CQC Rating: Good

Registered with Companies House
Recovery.com is an independent, third-party mental health resource. Verification does not imply endorsement and does not guarantee the quality of treatment services.
Meet Your Care Team

Robin Lefever
Managing Director
BSc in Psychology

Lucy Britton
Admissions and Professional Relationships Manager

Eva Havettova
Registered Nurse
RN

Mohamed Faris
Head Chef

Sonya Paul
Deputy Manager & Senior Therapist

Paulina Romani
Therapist
Masters in Psychology

Jamie Bloch
Psychotherapist
MA in Psychodynamic Counselling and Psychotherapy

Giorgia Lee
Addictions Therapist
Masters in Addiction Psychology & Counselling

Simon Brooks
Therapist

Rob Glaser
Trainee Therapist

Rahma Osman
Registered Nurse
MAs in Medical Humanities and a degree in Adult Nursing

Gabi Ference
Multicultural Team

Chester Page
Clinical and Compliance Manager
Master’s Level in Psychology and Therapeutic Interventions
Your Care Options
Specializations
Alcohol
Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
Detox
Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.
Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
Drug Addiction
Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.
Eating Disorders
An eating disorder is a long-term pattern of unhealthy behavior relating to food. Most people with eating disorders have a distorted self-image.
Trauma
Some traumatic events are so disturbing that they cause long-term mental health problems. Those ongoing issues can also be referred to as "trauma."
Who We Treat
Executives
Executive treatment programs typically directly support the needs of people who manage businesses and may provide flexible schedules and office space to allow work during treatment.
Men and Women
Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.
Professionals
Busy, high-ranking professionals get the personalized treatment they need with greater accommodations for work, privacy, and outside communication.
Treatment Services
Detox
Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.
Intensive Family Program
Some rehabs offer intensive programs for loved ones. Group and individual therapy sessions help everyone heal, and improve family dynamics.
Licensed Primary Mental Health
Some primary care providers offer mental health diagnosis and treatment. This can prevent patients from developing more serious conditions.
Outpatient
During outpatient rehab, patients attend a structured treatment program while continuing to live at home.
Residential
In a residential rehab program, patients live onsite, with access to daily treatment and 24-hour care. An average stay is 30-90 days.
Approaches
Evidence-Based
A combination of scientifically rooted therapies and treatments make up evidence-based care, defined by their measured and proven results.
Family Involvement
Providers involve family in the treatment of their loved one through family therapy, visits, or both–because addiction is a family disease.
Holistic
A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.
Minnesota Model
The Minnesota Model encourages abstinence and family-wide healing through the 12-Steps, group therapy, and individualized, psychological treatment.
Personalized Treatment
The specific needs, histories, and conditions of individual patients receive personalized, highly relevant care throughout their recovery journey.
Twelve Step
Incorporating spirituality, community, and responsibility, 12-Step philosophies prioritize the guidance of a Higher Power and a continuation of 12-Step practices.
Therapies
1-on-1 Counseling
Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.
Art Therapy
Visual art invites patients to examine the emotions within their work, focusing on the process of creativity and its gentle therapeutic power.
Couples Counseling
Partners work to improve their communication patterns, using advice from their therapist to better their relationship and make healthy changes.
Eye Movement Therapy (EMDR)
Lateral, guided eye movements help reduce the emotional reactions of retelling and reprocessing trauma, allowing intense feelings to dissipate.
Family Therapy
Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.
Languages
Conditions We Treat
Anxiety
Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.
Bipolar
This mental health condition is characterized by extreme mood swings between depression, mania, and remission.
Burnout
Burnout entails mental and physical exhaustion, and leads to a severe lack of fulfillment. This condition is often caused by overwork.
Chemsex
Also called Party 'n' Play (PnP), chemsex refers to using drugs, like methamphetamine, to enhance sexual activity.
Depression
Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.
Eating Disorders
An eating disorder is a long-term pattern of unhealthy behavior relating to food. Most people with eating disorders have a distorted self-image.
Gambling
Excessive, repetitive gambling causes financial and interpersonal problems. This addiction can interfere with work, friendships, and familial relationships.
Gaming
Compulsive gaming is most often a problem for children and teens. The disorder can affect physical health, sleep, and the ability to focus at school.
Grief and Loss
Grief is a natural reaction to loss, but severe grief can interfere with your ability to function. You can get treatment for this condition.
Substances We Treat
Alcohol
Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.
Benzodiazepines
Benzodiazepines are prescribed to treat anxiety and sleep issues. They are highly habit forming, and their abuse can cause mood changes and poor judgement.
Co-Occurring Disorders
A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.
Cocaine
Cocaine is a stimulant with euphoric effects. Agitation, muscle ticks, psychosis, and heart issues are common symptoms of cocaine abuse.
Drug Addiction
Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.
Ecstasy
Ecstasy is a stimulant that causes intense euphoria and heightened awareness. Abuse of this drug can trigger depression, insomnia, and memory problems.
Heroin
Heroin is a highly addictive and illegal opioid. It can cause insomnia, collapsed veins, heart issues, and additional mental health issues.
Aftercare
Care Designed for Your Needs
Personal Amenities
Amenities
Special Considerations
Healthy Meals are provided
Great food meets great treatment, with providers serving healthy meals to restore nutrition, wellbeing, and health.
Flexible technology policies
Centers with flexible technology policies allow professionals to stay in touch with work and give patients a greater sense of connection and normalcy.
Couples program
Using gentle clinical care, therapists guide patients and their partner through guided sessions to address issues and work towards lasting solutions.
Activities
Yoga
Yoga is both a physical and spiritual practice. It includes a flow of movement, breathing techniques, and meditation.
Off-Site Activities
Off-Site Amenities
Learn More About the Center
EMDR Treatment for Trauma
Learn about this effective method for alleviating distress associated with traumatic memories.
Mental Health Treatment
Find out more about the variety of mental health conditions treated at PROMIS.
Eating Disorder Treatment
Read about the types of eating disorders and the therapies PROMIS uses to treat them.
Review from an American Clinician
Read an outside perspective on PROMIS’ programs and facilities from a counselor from the States.