All Centers
United States
New York
Niagara Falls
The First Step Center

The First Step Center

Substance Use

Treatment Focus

This center treats substance use disorders and co-occurring mental health conditions. Your treatment plan addresses each condition at once with personalized, compassionate care for comprehensive healing.

•
Residential

Primary Level of Care

Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.

3.4
(14)
Unclaimed

This provider hasn't verified their profile's information. Are you the owner of this center? Claim your listing to better manage your presence on Recovery.com.

Insurance

Provider's Policy

Please contact us to explore the right payment options based on your needs, ensuring you get the best possible treatment.

The First Step Center

3.4
•Substance Use•Residential
About
Insurance
Treatment
Amenities
Reviews
FAQs

A Northpointe Council center that helps adults facing substance use disorders by offering inpatient and withdrawal support. Located in Niagara Falls, New York, the center is close to the Niagara Scenic Parkway and just minutes from Niagara Falls State Park. It’s accessible by public bus and sits near quiet residential areas and local medical offices.

Strengthen Recovery with Therapy

The center uses an evidence-based approach that includes cognitive behavioral therapy (CBT), and group counseling. These therapies help clients build healthier habits, understand their triggers, and stay focused on recovery. Staff also help with medication management for both addiction and mental health needs.

Move Forward with Support

Clients benefit from structured daily schedules, 24/7 support, and peaceful shared living spaces. A key feature is the center’s 820 Stabilization program, which helps individuals safely move from detox into early recovery. Onsite nursing care, private meeting rooms, and wellness education are also available to support long-term success.

Highlights from the Center

Highlights

These highlights are provided by and paid for by the center.

  • Medically Assisted Detox

  • Addiction Recovery

AT A GLANCE

Center Overview

Location
2470 Allen Avenue, Niagara Falls NY View Map
Primary Focus
This center treats substance use disorders and co-occurring mental healt...

Treatment Focus

This center treats substance use disorders and co-occurring mental health conditions. Your treatment plan addresses each condition at once with personalized, compassionate care for comprehensive healing.

Typical Program Length
Various
Conditions We Treat
Anger, Anxiety, Depression
Substance Use We Treat
Alcohol, Co-Occurring Disorders, Drug Addiction, Heroin +3 More
The First Step Center logo

(716) 285-3421

Are you the owner of this center? Claim it
How to pay

Insurance Accepted

Provider's Policy: Please contact us to explore the right payment options based on your needs, ensuring you get the best possible treatment.
(716) 285-3421
Private Pay Option

Cash Pay Rates

Estimated Cash Pay Rate

Center pricing can vary based on program and length of stay. Contact the center for more information. Recovery.com strives for price transparency so you can make an informed decision.

We don't have pricing information for this center. Please contact the center for more information.
(716) 285-3421
Care Options

Levels of Care

Everyone's recovery journey is unique. Whether it looks like residential rehab for 30 days, an outpatient program, or virtual therapy, you can find a level of care that fits your needs.
Detox
Typically the initial stage of treatment for substance use, focusing on medically supervised management of withdrawal symptoms.
Residential Rehab
Offering intensive care with 24/7 monitoring, residential substance use treatment is typically 30 days. Length can range from 14 to 90 days.
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Outpatient
Not Offered at This Center
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Virtual & In-Home Care
Not Offered at This Center
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Intensive Inpatient
The highest level of care, medically managed with 24-hour nursing and physician care in a residential or medically-based setting, and can include any combination of medication, counseling and therapy.
Co-Occurring Mental Health
Treatment for co-occurring mental health disorders, which affect the majority of individuals diagnosed, integrates care for mental health conditions with primary substance use. Personalized care plans are crafted to effectively address each condition simultaneously, optimizing the healing process.
Treatment

Your Care Options

Specializations

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Detox

Detox

Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.

Drug Addiction

Drug Addiction

Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.

Residential

Residential

In a residential rehab program, patients live onsite, with access to daily treatment and 24-hour care. An average stay is 30-90 days.

Who We Treat

Men
Women
Men and Women

Men and Women

Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.

Approaches

Evidence-Based

Evidence-Based

A combination of scientifically rooted therapies and treatments make up evidence-based care, defined by their measured and proven results.

Individual Treatment

Individual Treatment

Individual care meets the needs of each patient, using personalized treatment to provide them the most relevant care and greatest chance of success.

Therapies

1-on-1 Counseling

1-on-1 Counseling

Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.

Cognitive Behavioral Therapy
Family Therapy

Family Therapy

Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.

Group Therapy
Life Skills

Life Skills

Teaching life skills like cooking, cleaning, clear communication, and even basic math provides a strong foundation for continued recovery.

Relapse Prevention Counseling

Relapse Prevention Counseling

Relapse prevention counselors teach patients to recognize the signs of relapse and reduce their risk.

Languages

English

Conditions We Treat

Anger

Anger

Although anger itself isn't a disorder, it can get out of hand. If this feeling interferes with your relationships and daily functioning, treatment can help.

Anxiety

Anxiety

Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.

Depression

Depression

Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.

Substances We Treat

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Co-Occurring Disorders

Co-Occurring Disorders

A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.

Drug Addiction

Drug Addiction

Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.

Heroin

Heroin

Heroin is a highly addictive and illegal opioid. It can cause insomnia, collapsed veins, heart issues, and additional mental health issues.

Opioids

Opioids

Opioids produce pain-relief and euphoria, which can lead to addiction. This class of drugs includes prescribed medication and the illegal drug heroin.

Prescription Drugs

Prescription Drugs

It's possible to abuse any drug, even prescribed ones. If you crave a medication, or regularly take it more than directed, you may have an addiction.

Smoking Cessation

Smoking Cessation

Quitting smoking—i.e., ceasing to smoke—means giving up smoking nicotine and tobacco products. This process has very important health benefits.

Experience

Care Designed for Your Needs

Personal Amenities

Air-Conditioned Rooms

Smoking and Vaping Policy

Smoking Not Allowed
Vaping Not Allowed
Reviews

What people are saying

3.4
Average of 14 reviews

Treatment

3.6

Accommodations

2.9

Food & Nutrition

2.2

Value

3.1

V

Vincent

Reviewed 05/05/21

4.0
•

Review from Rehabs.com

I went to first step detox 2 times. The first time I wasn’t ready to really give recovery a shot, I was still lost in my addiction and hadn’t gotten sick and tired of the life I’d been leading yet. But the second time, I finished successfully, and went into aftercare. I met a lot of great young people who were also trying to get their life together and started going to NA meetings regularly. I got a sponsor, worked the steps, and got involved in the program. My life completely turned around after that. I unfortunately relapsed after a year clean and sober and had to find my way back to recovery again. But I never forgot about my time at this detox. The staff made me feel like they genuinely cared about my success. They taught me a lot in 7 days, and looking back now I am So grateful for the things I learned at first step. Recovery is possible, you just need to take that first step in the right direction. Today I am clean and sober going on 4 years and I know I wouldn’t be where I am had I not made the decision to call and get into a bed. Thank you guys for everything. Vinny T.-a grateful recovering addict
F

Frankie

Reviewed 01/25/23

1.0
•

Review from Rehabs.com

This detox center is so unprofessional I called to have them tell my wife we had a family emergency and they never let her call home. I would not recommend this place.
J

joanna

Reviewed 08/24/21

4.0
•

Review from Rehabs.com

To all the staff at First step detox- Thank you for taking such good care of me while I was at your facility. I was able to get the treatment and rest I needed. Once I was able I attended the groups that were available to us and felt very safe and comfortable throughout my stay. The staff is very in tune to all of the patients needs and are extremely organized and helpful!!! Thank you all again for your help I am enjoying my sobriety and I am taking evening classes thanks to my counselor Kathy. I highly recommend First step to anyone needing a detox program!!!!
J

JH

Reviewed 08/23/19

2.0
•

Review from Rehabs.com

First off, the staff will trick you into thinking this is the best place to go. This is actually one of the worst places to go to. I had panic attacks every day, rude employees, and an extremely dirty environment. The food in jail taste better than the food here. The food is cold, and almost inedible. The third night there and I had my clothes stolen by my roommate and my counselor only said, "I'm sorry, that's just addict behavior." I got into several arguments and staff did absolutely nothing. I would not recommend this place to anyone.
H

Hy

Reviewed 05/15/19

1.0
•

Review from Rehabs.com

First off, I'd like to begin with the fact that this is the detox I went to when I got clean, and although being in withdrawal was incredibly unpleasant, I feel that my misery was magnified by so many different aspects of this "facility" that was simply just awful. The level of professionalism at first step is just abhorrent and past the point of questionable- I have heard staff openly curse at clients and lose their patience and temper multiple times. I understand that we probably werent that pleasant to be around due to the state we were in, but it by no means justifies a so called "professional" acting exactly quite the opposite and carrying out their duties with such blatant disregard for care. However, not all the staff acted in such a manner and I had such respect and gratitude for them. The food there was literally the same slop that I have eaten in jail...with times where only a sine beef patty was the dinner for the day. With an appetite that was already terrible, this was really frustrating to me, since I really did need to eat and eat well in order to improve my recovery rate. I had managed to stay there for three days before I was hospitalized due to a seizure, but it was a blessing in disguise as I was able to transition safely from hospital to a residential treatment without missing a beat. Needless to say, it was successful as I had three years of sobriety under my belt. Unfortunately, as of three weeks ago, I relapsed. So I am trying to nip this in the bud and recover what I lost, so when I had called first step today to ask a few questions and possibly ask for an intake, I was yet again disappointed from the get go. The woman who answered the phone was so incredibly rude and unprofessional; when I had asked her if I could ask her some questions about the transition process at first step, she didnt respond until there was enough silence that she finally said "yeah?!" In an incredibly impatient tone. When I had asked her what would happen if there was no bed for residential treatment available after the detox period, she had told me "well, you would go to IOP until one opened up." I had felt uncomfortable with this so I asked her if this was safe as I would be left to my own devices if I step outside the facility in order to wait for a bed. She then responded with such attitude and aggravation at my question and told me in a patronizing manner that no, I would not be "left to my own devices" and proceeded to speak incredibly fast about very redundant information without letting me get a word in at all. She finally said in the end, word for word, "so are you going to do an intake?" (Although it sounded more like a statement and not a question.) After that experience, I am -not- comfortable with the idea of going to first step and will be calling other detoxes right after this review. This was the final straw and am so disappointed in First Step Detox for how uncomfortable and unwelcome they had me feel. I know that there are beds available there today (due to checking on dmhas and no thanks to her...somehow she didnt include that in her little angry rant) and am so uncomfortable with my experiences there that I am literally willing to wait for a bed at a different detox than go there today. This makes me feel -so- awful and full of self loathing; I'm literally putting my goal for sobriety on hold to go somewhere else, because I just dont have it in me to give this place another try due to my experiences here.

We love hearing about your treatment experience

Center Location

Find Us

northpointecouncil.org
Frequently Asked Questions

Further Research

The following therapies are included: group therapy, 1-on-1 counseling and more.
Niagara Falls, New York, United States.
Please contact us to explore the right payment options based on your needs, ensuring you get the best possible treatment.
The typical length is Various.
Yes, they offer detox.
The First Step Center provides residential, detox and more.