Steps Together - The Chestnuts

Verified Center

This provider's information has been quality-checked by Recovery.com's Research Team for accuracy and completeness, including center verification through appropriate third-party organizations.

Substance Use and Mental Health

Treatment Focus

This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

Residential

Primary Level of Care

Offering intensive care with 24/7 monitoring, residential treatment is typically 30 days and can cover multiple levels of care. Length can range from 14 to 90 days typically.

4.8
(68)
Insurance

Provider's Policy

Please ensure you check your insurance provider about the level of coverage before you reach out to Steps Together. All admissions via Health Insurance Coverage must be pre-authorised by both the insurer, the client, and the admissions team at Steps Together. Whilst Steps Together work alongside Healthcare Insurance providers, individual eligibility for payment coverage is determined by the insurer themselves, not The Steps Together Group. The process for obtaining detoxification or rehabilitation treatment does often vary between each Healthcare Insurance provider, however please see below a rough process guide. Admission to Steps Together via Insurance Coverage Call the Healthcare Insurer directly to confirm policy coverage, policy level and your eligibility for treatment. Obtain referral from Healthcare Insurer to a member of the team at Steps Together. Our medical team will then determine eligibility and approve your details with the Healthcare Insurer, if appropriate. Steps Together will then receive authorisation from the Healthcare Insurer to admit you into treatment. Our admissions team from Steps Together will then complete a standard telephone pre-assessment with you, and finalise date and time of admission.

Established in 2017 and led by a team with over 20 years of experience in the addiction treatment, Steps Together is committed to helping individuals and their families struggling with addiction, anxiety, depression, stress, and other non-acute mental health conditions. Steps Together offers a combination of residential and outpatient therapy in luxury residential settings. The Chestnuts estate is just 1 of 5 locations Steps Together offers. They work with insurance providers and provide a full continuum of care with detox, residential, and aftercare services.

A Holistic, Personal Approach

Steps Together’s approach rests on 3 pivotal pillars: reset, reframe, and recover. Clinical detoxification allows clients to reset, and therapeutic care helps reframe thinking and sets clients up for long-term recovery. During treatment, Steps Together takes a personalised approach to recovery, offering client-centered therapy like individual talk therapy, art and music therapy, 12-Step groups, and mindfulness. They address substance and behavioral addictions like gambling, pornography, and over working. The mental health conditions they treat include anxiety, stress, depression and low mood, burnout, trauma, post-traumatic stress disorder (PTSD), obsessive compulsive disorder (OCD), personality disorders, and attention-deficit hyperactivity disorder (ADHD). However, Steps Together does not treat complex or acute mental health conditions, ensuring effective care for non-severe issues that can be managed with regular therapy and support.

Expert Staff and a Variety of Treatment Options

Compassion and expertise drive the staff at Steps Together. Their combined experience makes them highly qualified in addiction and mental health treatment, clinically and therapeutically. Clients at The Chestnuts receive detox as needed, led by clinicians for comfort and safety. Residential treatment includes 1:1, group, and family therapy, along with a dedicated room for holistic wellbeing.

Private, Luxurious Living and Aftercare

The Chestnuts is tucked away in a peaceful, rural location in Arnesby Village. Their welcoming home boasts tasteful decor and large social spaces, including a grand dining room, a fully equipped gymnasium, private therapy rooms, beautiful treatment lounges, and an outdoor courtyard with a barbeque area. Steps Together provides 13 private bedroom suites and 2 executive double rooms, along with gourmet meals and refreshments prepared by in-house chefs that can accommodate specific dietary needs. Daily housekeeping and laundry services are also provided. After treatment, clients can attend weekly aftercare groups (in-person or virtually) and free monthly family workshops.

Private-Pay Facility Accredited by the CQC

Steps Together is a private pay residential facility. Notably, they are regulated by the Care Quality Commission (CQC) to offer effective and safe treatment programs in comfortable, luxury environments.

Steps Together - The Chestnuts thumbnail

Highlights from the Center

Highlights

These highlights are provided by and paid for by the center.

  • Therapeutic Location

  • Holistic Approach

  • Licensed for Both Addiction & Mental Health

  • Dietary Accommodations

AT A GLANCE

Center Overview

Location
St Peter's Rd, Arnesby, Leicester LE8 5WJ View Map
Primary Focus
This center treats substance use disorders and mental health conditions....

Treatment Focus

This center treats substance use disorders and mental health conditions. You'll receive individualized care catered to your unique situation and diagnosis, learn practical skills for recovery, and make new connections in a restorative environment.

Typical Program Length
12 weeks
Founded in 2020
6 years in business
Occupancy
6-15 beds
Conditions We Treat
ADHD, ADD, Anger, Anxiety, Burnout +16 More
Substance Use We Treat
Alcohol, Benzodiazepines, Chronic Relapse, Co-Occurring Disorders +10 More
Steps Together - The Chestnuts logo

+44 (1721) 547015

Part of the network.
How to pay

Insurance Accepted

Provider's Policy: Please ensure you check your insurance provider about the level of coverage before you reach out to Steps Together. All admissions via Health Insurance Coverage must be pre-authorised by both the insurer, the client, and the admissions team at Steps Together. Whilst Steps Together work alongside Healthcare Insurance providers, individual eligibility for payment coverage is determined by the insurer themselves, not The Steps Together Group. The process for obtaining detoxification or rehabilitation treatment does often vary between each Healthcare Insurance provider, however please see below a rough process guide. Admission to Steps Together via Insurance Coverage Call the Healthcare Insurer directly to confirm policy coverage, policy level and your eligibility for treatment. Obtain referral from Healthcare Insurer to a member of the team at Steps Together. Our medical team will then determine eligibility and approve your details with the Healthcare Insurer, if appropriate. Steps Together will then receive authorisation from the Healthcare Insurer to admit you into treatment. Our admissions team from Steps Together will then complete a standard telephone pre-assessment with you, and finalise date and time of admission.
+44 (1721) 547015
Payment

Pricing and Program Length

Estimated Center Costs

The cost listed here (£3,570/week), is an estimate of program cost. Center price can vary based on program and length of stay. Contact the center for more information. Recovery.com strives for price transparency so you can make an informed decision.

week
£3,570
12 weeks
£35,995
+44 (1721) 547015
Staff

Meet Your Care Team

Darren Rolfe

Darren Rolfe

Chief Executive & Founder

Steve Jones

Steve Jones

Deputy CEO

Paul Mudie

Paul Mudie

Group Operations Director

John Wilson

John Wilson

Group Therapy Services Director

Personalised And Evidence-Based Approach
Personalised And Evidence-Based Approach
Steps Together customizes treatment in each stage of recovery, from detox to aftercare. Clinical assessments help guide treatment plans at Steps Together. Each unique plan blends evidence-based and holistic treatments, like cognitive behavioural therapy (CBT) and mindfulness. Initial assessments and clinical appointments continuously guide treatment.
Holistic Wellbeing
Holistic Wellbeing
Clients at Steps Together enjoy a variety of holistic therapies and wellness options. The Chestnut’s dedicated holistic wellness room invites clients to relax and restore their physical health. Music and art therapy offer an experiential outlet for emotions and creativity. Steps Together’s gym and personal trainers help clients feel healthy inside and out, complemented by chef-prepared meals.
Support for Families
Support for Families
Steps Together extends their care to families and loved ones, striving to heal the family as a unit. Family therapy and educational programming help restore relationships and teach families more about addiction and mental health. Healing together, clients and their families can both achieve long-term recovery.
A Serene Place to Recover
A Serene Place to Recover
The Chestnut boasts of rich history and beautiful surroundings. Clients heal in a private, rural location with private bedrooms, peaceful rooms for therapy and relaxation, and daily housekeeping. Spacious private bedrooms offer quiet spaces to reflect and rest. The Chestnut has 13 private ensuite bedrooms and 2 double rooms with Wifi throughout.
Care Options

Levels of Care

Substance use and mental health issues can occur simultaneously or as primary conditions. Effective treatment explores how mental health conditions contribute to addiction, and vice-versa. Many rehabs treat substance use disorders and mental health conditions with personalized care plans.
Detox
Typically the initial stage of treatment for substance use, focusing on medically supervised management of withdrawal symptoms.
Residential
Residential programs for substance use and mental health with structured care and 24/7 monitoring. Treatment takes place on-site, with behavioral health professionals often providing care in group, individual, and family settings.
Sober Living
Not Offered at This Center
Transitional housing designed to support individuals recovering from substance use disorders offering a safe, supportive and structured environment for practicing long-term sobriety, while reintegrating back into daily living.
Day Treatment
In a PHP, patients live at home but follow an intensive schedule of treatment. Most programs require you to be on-site for about 40 hours per week.
Intensive Outpatient Program
An intensive outpatient program (IOP) falls between inpatient care and traditional outpatient services, with therapy and skills-building activities designed to support recovery and provide flexibility. IOP is ideal for those needing support but not the 24/7 care of a residential facility.
Outpatient
Outpatient treatment offers flexible therapeutic and medical care without the need to stay overnight in a hospital or inpatient facility. Outpatient care typically offers a range of therapies and medical interventions individuals can attend alongside daily life.
Virtual & In-Home Care
Not Offered at This Center
The delivery of therapeutic services utilizing technology such as video conferencing, online messaging or phone calls, allowing for flexibility, comfort and increased access to care.
Co-Occurring Disorders
Substance use and mental health can occur simultaneously as co-occurring disorders. Treatment for co-occurring disorders involves therapy and other personalized interventions to address both conditions.
Treatment

Your Care Options

Specializations

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Anxiety

Anxiety

Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.

Detox

Detox

Detox fully and safely removes toxic substances from the body, allowing the next steps in treatment to begin with a clean slate.

Burnout

Burnout

Burnout entails mental and physical exhaustion, and leads to a severe lack of fulfillment. This condition is often caused by overwork.

Drug Addiction

Drug Addiction

Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.

Family Therapy

Family Therapy

Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.

Licensed Primary Mental Health

Licensed Primary Mental Health

Some primary care providers offer mental health diagnosis and treatment. This can prevent patients from developing more serious conditions.

Residential

Residential

In a residential rehab program, patients live onsite, with access to daily treatment and 24-hour care. An average stay is 30-90 days.

Who We Treat

Men
Women
Older Adults

Older Adults

Addiction and mental health treatment caters to adults 55+ and the age-specific challenges that can come with recovery, wellness, and overall happiness.

Executives

Executives

Executive treatment programs typically directly support the needs of people who manage businesses and may provide flexible schedules and office space to allow work during treatment.

Young Adults

Young Adults

Emerging adults ages 18-25 receive treatment catered to the unique challenges of early adulthood, like college, risky behaviors, and vocational struggles.

LGBTQ+

LGBTQ+

Addiction and mental illnesses in the LGBTQ+ community must be treated with an affirming, safe, and relevant approach, which many centers provide.

Men and Women

Men and Women

Men and women attend treatment for addiction in a co-ed setting, going to therapy groups together to share experiences, struggles, and successes.

Midlife Adults

Midlife Adults

For adults ages 40+, treatment shifts to focus on the unique challenges, blocks, and risk factors of their age group, and unites peers in a similar community.

Mild Disabilities

Mild Disabilities

Adults with mild physical or intellectual disabilities receive treatment catered to their specific needs in a safe and clinically supportive environment.

Approaches

Evidence-Based

Evidence-Based

A combination of scientifically rooted therapies and treatments make up evidence-based care, defined by their measured and proven results.

Holistic

Holistic

A non-medicinal, wellness-focused approach that aims to align the mind, body, and spirit for deep and lasting healing.

Individual Treatment

Individual Treatment

Individual care meets the needs of each patient, using personalized treatment to provide them the most relevant care and greatest chance of success.

Twelve Step

Twelve Step

Incorporating spirituality, community, and responsibility, 12-Step philosophies prioritize the guidance of a Higher Power and a continuation of 12-Step practices.

Therapies

1-on-1 Counseling

1-on-1 Counseling

Patient and therapist meet 1-on-1 to work through difficult emotions and behavioral challenges in a personal, private setting.

Acceptance and Commitment Therapy (ACT)

Acceptance and Commitment Therapy (ACT)

This cognitive behavioral therapy teaches patients to accept challenging feelings and make the appropriate changes to reach personal goals.

Art Therapy

Art Therapy

Visual art invites patients to examine the emotions within their work, focusing on the process of creativity and its gentle therapeutic power.

Attachment-Based Family Therapy

Attachment-Based Family Therapy

ABFT is a trauma-focused therapy that teaches you to form healthy relationships by rebuilding trust and healing attachment issues formed in childhood.

Cognitive Behavioral Therapy
Family Therapy

Family Therapy

Family therapy addresses group dynamics within a family system, with a focus on improving communication and interrupting unhealthy relationship patterns.

Gestalt Therapy

Gestalt Therapy

This treatment teaches self-awareness, interrupts negative thought patterns, and gives patients insight into how their environment impacts mental health.

Group Therapy
Introduction to the 12 Step Program

Languages

English

Conditions We Treat

ADHD, ADD

ADHD, ADD

ADHD is a common mental health condition caused by dopamine imbalance. Common symptoms include inattention, hyperactivitiy, and impulsivity.

Anger

Anger

Although anger itself isn't a disorder, it can get out of hand. If this feeling interferes with your relationships and daily functioning, treatment can help.

Anxiety

Anxiety

Anxiety is a common mental health condition that can include excessive worry, panic attacks, physical tension, and increased blood pressure.

Burnout

Burnout

Burnout entails mental and physical exhaustion, and leads to a severe lack of fulfillment. This condition is often caused by overwork.

Codependency

Codependency

Codependency is a pattern of emotional dependence and controlling behavior. It's most common among people with addicted loved ones.

Depression

Depression

Symptoms of depression may include fatigue, a sense of numbness, and loss of interest in activities. This condition can range from mild to severe.

Eating Disorders

Eating Disorders

An eating disorder is a long-term pattern of unhealthy behavior relating to food. Most people with eating disorders have a distorted self-image.

Gambling

Gambling

Excessive, repetitive gambling causes financial and interpersonal problems. This addiction can interfere with work, friendships, and familial relationships.

Gaming

Gaming

Compulsive gaming is most often a problem for children and teens. The disorder can affect physical health, sleep, and the ability to focus at school.

Substances We Treat

Alcohol

Alcohol

Using alcohol as a coping mechanism, or drinking excessively throughout the week, signals an alcohol use disorder.

Benzodiazepines

Benzodiazepines

Benzodiazepines are prescribed to treat anxiety and sleep issues. They are highly habit forming, and their abuse can cause mood changes and poor judgement.

Chronic Relapse

Chronic Relapse

Consistent relapse occurs repeatedly, after partial recovery from addiction. This condition requires long-term treatment.

Co-Occurring Disorders

Co-Occurring Disorders

A person with multiple mental health diagnoses, such as addiction and depression, has co-occurring disorders also called dual diagnosis.

Cocaine

Cocaine

Cocaine is a stimulant with euphoric effects. Agitation, muscle ticks, psychosis, and heart issues are common symptoms of cocaine abuse.

Drug Addiction

Drug Addiction

Drug addiction is the excessive and repetitive use of substances, despite harmful consequences to a person's life, health, and relationships.

Ecstasy

Ecstasy

Ecstasy is a stimulant that causes intense euphoria and heightened awareness. Abuse of this drug can trigger depression, insomnia, and memory problems.

Heroin

Heroin

Heroin is a highly addictive and illegal opioid. It can cause insomnia, collapsed veins, heart issues, and additional mental health issues.

Marijuana

Aftercare

Outpatient Treatment
Alumni Reunions
Private, Online Alumni Groups
Professional Re-entry Support
Medication Assistance
Support Meetings (on-site)
Aftercare Recovery Coach
Relapse Prevention Planning
Return Visits
Experience

Care Designed for Your Needs

Personal Amenities

Bathroom Essentials (towels, soap, shampoo)
Desk
En Suite Bathroom
Housekeeping
Allow Cell Phones
Internet Access
Laundry Service
Private or Shared Rooms
Snacks

Amenities

Access to Nature
Wellness Center
Fitness Center
Internet Access
Chef-prepared Meals
Outdoor Lounge
Recreation Room
Walking Trails

Special Considerations

Dietary Accommodations
Vegetarian
Family Program
Kosher
COVID-19 Measures
Center Pets

Center Pets

Addiction and mental health facilities with pets allow patients to interact with friendly dogs, cats, horses, and in some cases, even dolphins.

Halal
Wheelchair Accessible
Pet Friendly

Pet Friendly

For greater comfort and healing, pet-friendly treatment centers welcome dogs and animal companions to stay with their owners while they attend treatment.

Activities

Yoga

Yoga

Yoga is both a physical and spiritual practice. It includes a flow of movement, breathing techniques, and meditation.

AA/NA Meetings
Alternative Meetings
Games
Physical Fitness
Reading

Off-Site Activities

Bowling
Movies

Off-Site Amenities

Airport Transfers
Reviews

What people are saying

4.8
Average of 68 reviews

Treatment

0.5

Accommodations

0.5

Food & Nutrition

4.0

Value

0.5

A

Anonymous

Treatment in 2024 • (14 days) • Reviewed 08/16/24

1.0

Former Client

Middle East

Benzodiazepines
I was admitted at the chestnut facility for detox, it was supposed to be for 28 days, the first 7 days were very smooth and the team was supportive unfortunately when they realised that after I finish the 28 days of detox I will go to Narconon facility they tried to convince not to go there because it’s not a good place the senior therapist gave me biased reviews about Narconon and that I should continue with them , I was scarred and confused, I was at the most vulnerable stage of my life , my father contacted the senior therapist and asked him to be professional and to do there job helping me , after that they were very hostile with me and asked me to leave the place, unfortunately the team was unprofessional and I realized that for them it was just buisiness and money , I definitely don’t recommend them to anyone!

Thank you for taking the time to share your experience. We are genuinely sorry to hear that you felt unsupported during your stay, as we always aim to provide the highest level of care and professionalism to all our clients. Our primary goal is to ensure that every individual feels safe and respected throughout their recovery process.We understand that the period of detoxification can be a particularly vulnerable time, and we apologize if there was any misunderstanding regarding the advice provided to you. Our therapists offer recommendations based on their clinical expertise and with the intention of supporting our clients in making the best decisions for their long-term recovery. We are committed to transparency and professionalism in all interactions and regret that this situation led to feelings of discomfort.Your feedback is invaluable, and we will take it seriously as we continuously strive to improve the services we offer. If you would like to discuss this further, please feel free to reach out to us directly.We wish you all the best on your recovery journey.

We love hearing about your treatment experience

Center Location

Find Us

Frequently Asked Questions

Further Research

While costs may vary due to program length and insurance benefits, it typically costs £3,570/week.
The following therapies are included: stress management, group therapy and more.
Leicester, England, United Kingdom.
Please ensure you check your insurance provider about the level of coverage before you reach out to Steps Together. All admissions via Health Insurance Coverage must be pre-authorised by both the insurer, the client, and the admissions team at Steps Together. Whilst Steps Together work alongside Healthcare Insurance providers, individual eligibility for payment coverage is determined by the insurer themselves, not The Steps Together Group. The process for obtaining detoxification or rehabilitation treatment does often vary between each Healthcare Insurance provider, however please see below a rough process guide. Admission to Steps Together via Insurance Coverage Call the Healthcare Insurer directly to confirm policy coverage, policy level and your eligibility for treatment. Obtain referral from Healthcare Insurer to a member of the team at Steps Together. Our medical team will then determine eligibility and approve your details with the Healthcare Insurer, if appropriate. Steps Together will then receive authorisation from the Healthcare Insurer to admit you into treatment. Our admissions team from Steps Together will then complete a standard telephone pre-assessment with you, and finalise date and time of admission.
The typical length is 12 weeks.

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